Advance Your Standard
When you look forward to advancing your standard for what you are excellent and acknowledging it, that energizes your passion for excellence. When your customers experience your advancing standard you expand your abilities to connect to customers who appreciate what you are excellence at. When your customers appreciate you, that sparks gratitude for your customers and the work you do.
We start by understanding your current brand experience standard
We do a walk through of your space and customer experience focusing on
- What creates a desire to return, and recommend you to people in their network
- What inspires your customer to believe you will provide excellent service
- What inspires your customer to feel they are grateful to be in your space
- What helps your customer feel grounded so they can transition from the stresses of their day to be present
- What do you focus on listening to when clarifying your customer's intention for the session
- What occurs during your customers experience that says you care about them and what helps them re-enter their day with gratitude
- We select one thing a month to focus that will advance the quality of your customer's experience
Advance your standard to spark connection and belonging
The Joyful Connection Standard is 2 percent or less of your time is spent experiencing disconnection, confusion, frustration, redoing work. In reviewing your current customer and work experience we focus on.
- Disconnection
- Confusion
- Frustration
- Redoing work
- We select one thing a month to focus that will advance the quality standard of your brand experiences to spark connection and appreciation
Take me there
Download our first meeting Customer Walk Through List PDF
Fill out Online from below to request a meeting