Customer Experience Guide

A different approach to excellence

Our approach is that excellence is a process.
We created the Joyful Customer Experience Guide with intuitive

recipe style process you access online when you need them

to help you consistently create experiences that spark gratitude.

Joyful Customer Experience Guide recipe style process for

Customer Experiences	Opening the office and starting your day Book an appointment Greeting a Guest Guest Session Guest Follow Up Out Call Session Closing the Office
Office Experience	Brand Experience design Office Files Bookkeeping Attracting great people Office Cleaning and Presentation Clinic safety policy for a fire
Manage Brand Experience	Culture essentials Design customer and work experiences Front Desk Responsibilities Brand Experience Manager Therapist
Advance your standards	Remove disconnection, confusion, frustration or redoing work Office experience walk through Review Customer Care Experience Finding new ways to take better care people
Respond to the Unexpected	Organize office move Data security Clinic break in Fire Legal action

Customer Experiences	Guest relationship intention progress
Brand Experience	Customer results that ignite your passion Your ideal customer service mix Brand intention for relationships Design a customer experience Role descriptions list First and second interview list New hire selection criteria list List of items to talk about on first day First day event planner Culture and people care essentials First 6 months orientation list Weekly Space care list
Manage Business Expectations	Monthly meeting planner Monthly payables Income and expense trending Monthly customer and income Funds Report detailed Action to attract new customers and referrals
Manage Brand Experience	What I am spending time on that sparks gratitude Sharing the essential decision criteria information Website content planner Essential supplies for customer excellence List of items to be maintained
Advance Standards	Removing disconnection and confusion Customer experience walk through Being curious about customers emerging concerns

Fill out Online from below to request a phone meeting

The essentail concern you want help with is
Name
Phone
Email