Brand Behind the Name Methods

To help you write Your Brand Experience Story


We show you recipe style processes for crafting customer and work experience
s
that spark gratitude and help you connect to customer who appreciate what you are excellent at


The processes we dance with during a Methods Coaching Session

• Know where you fit it, what sparks your passion for excellence
  
• Define your Customer Brand Experience Standard
  
• Figure out your ideal service and customer mix
  
• Design your customer and work experiences that spark gratitude
  
• Setup your Customer and Service Interaction List to see your customer and service trend
  
• Focus on one thing a month to advance your experience standard

To create customer experiences that spark gratitude Methods focuses on the interaction between

• Brand Experience Standard
  
• Customer Intention
  
• Practitioner Intention

Intended results from your Methods Group Coaching Session

• You look forward to being curious about advancing your experience standard
  
• Consistent quality for customer service and care
  
• Increase your client rates for rebooking and refer friends to your business
  
• Have the composure to respond to events instead of reacting to them
  
• Simple process for team meetings that people look forward to
  
• Creating work experiences that spark gratitude, connection and belong
  
• Recipe style orientation and training for your team members to inspire excellence
  
• Reduce workplace drama and team member turnover or burn out.

Joyful Check in – Does your work spark gratitude

1. Is quality of service and care important to you in your business? Yes no
   
2. Is there orientation and ongoing training for your new and current team members? Yes No
   
3. Is consistent information exchange between client and practitioners important to you? Yes no
   
4. Would you like to reduce your level of workplace drama? Yes no
   
5. Would you like to improve work experiences for yourself and your team? Yes no
   
6. Would you like to advance your brand experience standard? Yes no
   
7. Would you like to increase the amount of client rebookings and referrals? Yes no
   
8. Do you feel overwhelmed with all the tasks you need to complete? Yes no
   
9. Do you feel your team meetings are unproductive or helpful? Yes no
   
10. Does the idea of creating work experiences that spark gratitude excite and inspire you? Yes no
    
    

Brand Behind the Name Methods essentials

Collaborative Brand Experience Coaching is based on our view that there are more than enough customers for everyone. By uniting and growing as professionals we can more deeply learn from each other as we confront our concerns for customers, types of services we do and finishing each day feeling proud of the work we did. In this process expand our sense of gratitude for our customer and work experiences. Bring to life the important conversations we are already having with ourselves as we figure out brand experience story.

Erin's intention as Joyful Co-Founder is to raise the industry experience standards at the practitioner level and help build clinics with a reputation for customer excellence without drama. Inspire connection by communicating with each other about our industry without fear or judgement so we can continuously advance our Brand Experience Standard. In this process create customer and work experiences that spark gratitude and deepen our abilities to live a wholehearted life that provides a sense of connection and belonging from the customer we take care of and the work we do.

Our Next Brand Behind the Methods

Where and When - to be announce